EVERGREEN IN BATAM
Since 2019, we are the exclusive agent for Evergreen Line in Batam, acting as a vital bridge between local exporters and the global marketplace.
Bridging Batam to the rest of the world
With our direct vessels to connect in major hubs with mother vessels to anywhere in the world.
We provide end-to-end container logistics services with unmatched reliability and local customer support based right in Batam.
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Direct call to Batam
Seamless import and export shipments
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Cost effective shipments
Direct call with through BL for cost savings!
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Local team
Our team is based right in Batam to support you throughout your booking and shipment process
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Door service
We pick up your cargo for export; and deliver your import cargo to your premises
Our Shipping & Logistics Services
Global Network
Direct access to over 240 vessels and more than 150 weekly services globally.
Read MoreWeekly Direct Service
Weekly departures to China, India, Europe & Mediterranean, Africa and the Americas from Batam.
Read MoreDoor-to-Door Container Trucking
Complete container trucking pick-up and delivery services across Batam area.
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Register & Explore Services now
Create an accountFrequently Asked Questions
1. Why are my containers not trucked out yet?
Trucking can be delayed by pending customs clearance, incomplete release documents (e.g. SP2/Delivery Order), unsettled storage or demurrage charges, or truck scheduling availability. Our team will inform you as soon as your container is released and scheduled for delivery.
2. What are local charges?
Local charges are port and terminal-related fees outside the ocean freight rate, such as Terminal Handling Charge (THC), documentation fee, Delivery Order (D/O) fee, and other origin/destination charges required to release your cargo.
3. Why do I need a contract to make shipment booking?
A service agreement makes sure the agreed rates, payment terms, and responsibilities are clear before we book vessel space and begin processing your shipment — protecting both you and us from misunderstandings or disputes later on.
4. Can I choose my container for export?
Container allocation follows the shipping line's stock availability at the depot, so a specific unit cannot be guaranteed. We do ensure the container condition matches your booking requirements, such as standard or high cube.
5. Where is there a surcharge in my ocean freight invoice?
Surcharges such as BAF, CAF, PSS, or other carrier-imposed adjustments are itemized separately from the base ocean freight rate on your invoice, reflecting additional costs set by the shipping line at the time of shipment.
6. Can I request for more export stuffing time?
Yes, extended stuffing time can be requested, subject to the shipping line's cut-off schedule and vessel departure. Additional early stack or storage charges may apply, so please reach out to our team as early as possible.
7. Can I request to keep my import container longer?
Yes, a free time extension can be requested for your import container. Approval and any additional demurrage or detention charges depend on the shipping line's policy and container availability.